Help

Frequently asked questions

Quick answers about buying, accessing and reading your ebooks.

How do I get my ebook after I buy it?
Access is instant after checkout. Your purchase appears in your Whop library, and you can find it from your account page once you sign in with the same account you bought with.
Do I need an account?
Browsing and checking out don't require you to create anything in advance. Your purchase is tied to the email you use at checkout, and you sign in with Whop to see your library and purchase history.
What format are the ebooks in?
Each ebook is a digital download. The format can vary by title, and the product page's description says what you'll receive.
Can I read on my phone or tablet?
Yes. Open your purchase from any phone, tablet or computer where you're signed in.
What payment methods can I use?
Checkout is handled by Whop and shows the payment methods available for your location, which can include cards and digital wallets. You'll see the full list at checkout.
Are some ebooks free?
Some titles may be free. They're marked “Free” on the product page, and you still get a receipt and library access.
Can I get a refund?
Because ebooks are delivered instantly, purchases are generally final once access is granted, with exceptions for duplicate charges, files that won't open, and items that aren't as described. Details are in our refund policy.
I didn't get my ebook. What should I do?
First check you're signed in with the email you used to buy. If it still isn't there, contact us with your order email and we'll sort it out.
How do I contact support?
Use the contact form, or email [confirm: support email address].
Will you add more ebooks?
Yes. New ebooks and collections are added to the library over time. Join the newsletter in the footer to hear about them.

Still stuck? Send us a message.